Value Your Trade-In
Trade in your old vehicle and upgrade to a brand new one with ease!
Quality Service
at Unbeatable Prices.
Welcome to our Volkswagen Service Center, where our certified technicians provide top-notch auto services tailored for your Volkswagen. Schedule your appointment today for unmatched performance and reliability.
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Let's Get You
in the Driver's Seat.
If you’re not sure where to start, our experienced finance experts are here to guide you through the process, ensuring a smooth and enjoyable car buying experience.
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Welcome to
Gene Messer Volkswagen
Volkswagen Dealership Lubbock, TX
Gene Messer Volkswagen welcomes you to our local Volkswagen dealership in Lubbock, TX. Our Volkswagen Showroom, Service Center, Finance Center, Leasing Office, and Auto Parts Store are all here under one roof, to best serve you and your family. Whether you are looking for Volkswagen Incentives, Service, Finance, Selection, or Online Car Buying, Gene Messer Volkswagen is here for you.
Volkswagen Cars & SUVs For Sale In Lubbock, TX
Gene Messer Volkswagen is your local new car and used car dealer, offering Volkswagen cars and SUVs for sale and lease in the Lubbock, TX, area. Whether you’re looking for a great deal on a new, used, or certified pre-owned vehicle for sale, you’re sure to find something special at Gene Messer Volkswagen.
Volkswagen Service, Finance & Leasing Center In Lubbock, TX
When you're asking yourself, "Is there a reliable Volkswagen dealer dear me?", our Volkswagen Service, Finance, & Leasing Center in Lubbock is your go-to source when you're looking for a Volkswagen dealer in Lubbock. Our Lubbock Volkswagen dealership’s team of lease and finance specialists, certified technicians, and genuine Volkswagen parts experts are ready to offer you an exceptional experience at Gene Messer Volkswagen in Lubbock.
Stop In For Exceptional New & Used Volkswagen Cars & SUVs in Lubbock, TX
Once you find your perfect new Volkswagen or used car, Gene Messer Volkswagen will help you discover financing options for a car loan or lease designed not only to help you comfortably meet immediate financial goals-- but long-term plans as well. We're your used Volkswagen dealer in Lubbock with plenty of options!
You can also find quality Volkswagen Service in Lubbock to help protect your vehicle with routine visits to our service center. Our state-of-the-art service shop is fully equipped to handle everything from routine oil changes to larger car repairs such as brake and rotor replacements. Not sure what that squeak or grinding sound is? Bring it in for a diagnosis and be sure to check your warranty!
We offer the following benefits to our customers here at Gene Messer Volkswagen:
- Complimentary tire rotation every 5,000 miles
- Value Your trade
- Free Multipoint inspection
- Wolfsburg Crest Club Member
- Free Courtesy Car Wash
- Off Hours Drop-Off Service
- Online Parts E-store
- Shuttle Service
- Wi-fi available
- Complimentary drinks & snacks
- Covered Inventory
- E-service Specials
At Gene Messer Volkswagen, we don't expect you to simply take our word that we offer excellent service. Sometimes, seeing truly is believing. That's why we invite you to visit us at 7007 University Ave, Lubbock, TX, 79413 for a test drive at your earliest convenience.
Volkswagen Dealership Lubbock, TX | Gene Messer Volkswagen
Visit Us In
Lubbock, TX
7007 University Ave
Lubbock, TX 79413
Customer Reviews
Purchase of our VW Tiguan was smooth and easy. Taking advantage of our free inspection and oil change services. Service scheduling works great. We are out of town, schedule, drive in and after a short wait service is complete and vehicle good to go til next service date.
Best dealership in town! With the best service advisors in the world! Thank you for all the hard work everyone at Volkswagen puts in everyday!
Friendly and courteous . Very helpful ready to assist us.. all cars were nice and clean
The service was fast and efficient, and the staff was very friendly and helpful during my visit.
Andrew Martinez has truly helped me so much when I was in a bind from a different dealership, I am truly so thankful and so grateful!!
Amanda was great! She provides a very good customer service and makes sure My car is under their great care.
The dealership is outstanding. I buy all my cars at Gene Messer VW because both the service and sales departments are great. They really go out if their way to please and take care of their customers.
Amanda was very helpful And courteous. The Uber was very prompt. Amanda explained the work that was to be done.
Good place to get repairs done. Had my VW bug worked on today. Staff very helpful and friendly
Good Service. They have not disappointed me yet. I take both of my vehicles there to get service whenever they break down or need general maintenance. Good people.
We’ve always had great experience with this dealership but the last couple of times notsomuch. There was a regular maintenance done where the worker left an oily rag in car seat, oil on steering wheel and door. Once we wanted to buy a tee from service desk and Shawn was not friendly and took forever to check us out and then wouldn’t give us tag price at 27.95 and charged us 29.95. The last visit our infotainment system wasn’t working so we waited quite a while and it still doesn’t work! It blanked out once during a trip and still doesn’t connect to Apple CarPlay. Amanda Beckham is the best but this other stuff is frustrating
Everyone is very friendly and try to find the best deal for me. They were very timely with the service and transportation to and from the dealership
Amazing service advisor, very helpful and respectful. Took time to explain some things with my gli.
Everyone was extremely helpful, and friendly. Service and work are thorough and of great quality.
They gave my car a complete evaluation and gave me the option to fix the worn parts.
The service are was very efficient and helpful! Best service experience I’ve had before!
Josh Redding and the team at Gene Messer Volkswagen made the car buying experience very pleasant. Josh went out of his to answer questions, obtain information from his team, and ensure we received a thorough explanation of our vehicle before we drove off the lot.
The staff was so polite and helpful. The waiting area has comfortable chairs, television, and drinks.
Kyle, Dan, Mitchell and the Gene Messer VW staff are welcoming and professional with their top notch service. From day one to signing off on the paperwork and contract, they remained transparent throughout the entire process and answered all questions we had till the very end. I highly advise purchasing your vehicles here for a no muss/no fuss plus great customer service, if you’re in the market for a new or pre-owned vehicle.
They took care of me! Wouldn’t go anywhere else! Ask for Amanda she is amazing! 🤩
Amanda took great care of me. I won’t go to anyone else with my car issues.
Drove in to move daughter into school and had some car issues. Told Amanda that we would only be here for one day. She was able to get Technician to see the car right away and was able to fix vehicle within a couple of hours. I’m resting much easier knowing there’s a trustworthy dealership for my daughter to go to if needed since we are over 8 hours away.
I am very pleased with Andrew and other staff members in the service area. Good work guys!
I appreciate good customer service and speedy response, but I’m not happy that if you have to get service done in your vehicle besides oil change test doesn’t cause and arm and leg!!! Very disappointing!!!!
I am thankful for the help I received. They were extremely kind. Thank you for the help.