Open Today Sales: 9 AM-7:30 PMOpen Today Service: 7 AM-6 PM
The 2021 Arteon colors improve upon the sleek design that the exterior of the Arteon boasts, to a new redefined level. This year’s model takes its classic design and gives it the modern sculpting it deserves. With most options able to be selected on the 3 separate models, owners can choose Kings Red Metallic, Deep Black Pearl, Urano Gray, and many more colors.
The Arteon is known as a contemporary icon, given its artful design and dedication to smooth performance. A 268hp output is sure to catch your attention and be loads of fun while boasting an impressive EPA estimated 32mpg. Innovative amenities come standard equipped with the Arteon to assist drivers. The Arteon offers more than expected, defining it as the perfect high-end car.
Get familiar with a new or used 2021 Volkswagen Arteon in Lubbock, TX today. Schedule a test drive or browse our great selection of this aerodynamic sedan, either online or in-person. The friendly, local staff of Gene Messer Volkswagen are waiting to serve you. View 2021 Volkswagen Arteon inventory.
Volkswagen Arteon 2021 Colors | Gene Messer Volkswagen
Car went in for an oil change. A complimentary check up was included also. Price was great and car was ready to be picked up two hours later. Communication was great, I’ll always take our Touareg to this dealership.
This is the second time we’ve gone to Kyle Hind! He is amazing! The process was fast and efficient, Kyle was friendly and helpful
Costumer service is really good service tech very attentive to your needs and questions very impressed
We had an awesome experience buying a vehicle! Kyle was fair and efficient with the whole process! My wife and I came from 6 hours away and we were able to get a lot of the paperwork done on the way there. Which saved us a lot of time once we got there!
This is the third vehicle we bought from this dealership. We appreciate how easy the process was as well as the customer service we received from our salesman Kyle Hinds.
Kyle Hind was a great salesman and got us into a car quick. Really appreciate it.
Been friends with Justin Greene for years and have followed him from dealerships and he is the best person to purchase a vehicle from, he’s a up front no nonsense guy and will be straight forward with you!!! Will definitely keep him as a friend for many years to come!!!
The crew at Gene Messer VW is what makes this dealer special. Perfect buying experience.
I purchased my vehicle from this dealership and I’ve service my vehicle through this dealership for about eight years service has always been excellent
Made a appointment and had a oil change great service informative of our services we are available to get
Amanda was extremely awesome to deal with she was quick and very communicative she did great and would definitely recommend her to anyone.
I went to Volkswagen thinking I knew exactly what I wanted and ended up getting into something I didn’t know I wanted. Thank you to James and Justin over at Gene Messer Volkswagen for such an awesome buying experience. Definitely recommend!
Service got me in and out when I took it in for the oil change and gave me the best service I could ever ask for.
Recognize me by name. The service department is always willing to accept my vehicle for service even when I do not schedule an appointment.
My salesman Luis was very helpful in answering all my questions , he went above and beyond to assist me
This was the easiest car buying experience we have ever had. There was zero pressure and Kyle was great to work with!
Very awesome dealership service area is always very nice. I like to work with Amanda. She’s in the service area. She is always so helpful communicative and I just love her.🤍
Always a great dealership! I love Gene Messer Volkswagen staff. Very professional staff from sales to finance to service!
Gene Messer rocks! Outstanding customer service and their service department is exceptional! Love my VW and will buy my next one there. Keep up the great work! Five stars!
Very efficient customer service and very knowledgeable staff. I am very satisfied and have positive experiences from the car maintenance service department.
Excellent customer service!! Always our go-to service center when our Atlas needs services done.
Friendly, knowledgeable, and on time. My car was ready when (actually before) promised. I will be back. Thank you
The service dept has always been professional and helpful. I've always found their pricing fair, and manageable. I've only used this dept for 5 years.
Amanda is usually my service advisor and she is amazing! I’ve never had a bad experience with her or any of the mechanics
All the personal we had contact with were great! There was no pressure with the sale and they listened if when we had questions and answered all concerns.
Purchase of our VW Tiguan was smooth and easy. Taking advantage of our free inspection and oil change services. Service scheduling works great. We are out of town, schedule, drive in and after a short wait service is complete and vehicle good to go til next service date.
Best dealership in town! With the best service advisors in the world! Thank you for all the hard work everyone at Volkswagen puts in everyday!
Friendly and courteous . Very helpful ready to assist us.. all cars were nice and clean
The service was fast and efficient, and the staff was very friendly and helpful during my visit.
Andrew Martinez has truly helped me so much when I was in a bind from a different dealership, I am truly so thankful and so grateful!!
Amanda was great! She provides a very good customer service and makes sure My car is under their great care.
The dealership is outstanding. I buy all my cars at Gene Messer VW because both the service and sales departments are great. They really go out if their way to please and take care of their customers.
Amanda was very helpful And courteous. The Uber was very prompt. Amanda explained the work that was to be done.
Good place to get repairs done. Had my VW bug worked on today. Staff very helpful and friendly
Good Service. They have not disappointed me yet. I take both of my vehicles there to get service whenever they break down or need general maintenance. Good people.
We’ve always had great experience with this dealership but the last couple of times notsomuch. There was a regular maintenance done where the worker left an oily rag in car seat, oil on steering wheel and door. Once we wanted to buy a tee from service desk and Shawn was not friendly and took forever to check us out and then wouldn’t give us tag price at 27.95 and charged us 29.95. The last visit our infotainment system wasn’t working so we waited quite a while and it still doesn’t work! It blanked out once during a trip ...
Everyone is very friendly and try to find the best deal for me. They were very timely with the service and transportation to and from the dealership
Amazing service advisor, very helpful and respectful. Took time to explain some things with my gli.
Everyone was extremely helpful, and friendly. Service and work are thorough and of great quality.
They gave my car a complete evaluation and gave me the option to fix the worn parts.
The service are was very efficient and helpful! Best service experience I’ve had before!
Josh Redding and the team at Gene Messer Volkswagen made the car buying experience very pleasant. Josh went out of his to answer questions, obtain information from his team, and ensure we received a thorough explanation of our vehicle before we drove off the lot.
The staff was so polite and helpful. The waiting area has comfortable chairs, television, and drinks.
Kyle, Dan, Mitchell and the Gene Messer VW staff are welcoming and professional with their top notch service. From day one to signing off on the paperwork and contract, they remained transparent throughout the entire process and answered all questions we had till the very end. I highly advise purchasing your vehicles here for a no muss/no fuss plus great customer service, if you’re in the market for a new or pre-owned vehicle.
They took care of me! Wouldn’t go anywhere else! Ask for Amanda she is amazing! 🤩
Amanda took great care of me. I won’t go to anyone else with my car issues.
Drove in to move daughter into school and had some car issues. Told Amanda that we would only be here for one day. She was able to get Technician to see the car right away and was able to fix vehicle within a couple of hours. I’m resting much easier knowing there’s a trustworthy dealership for my daughter to go to if needed since we are over 8 hours away.
I am very pleased with Andrew and other staff members in the service area. Good work guys!
I appreciate good customer service and speedy response, but I’m not happy that if you have to get service done in your vehicle besides oil change test doesn’t cause and arm and leg!!! Very disappointing!!!!
I am thankful for the help I received. They were extremely kind. Thank you for the help.
Cane in, needed to upgrade to a better vehicle. Louis was very kind and not pushy, new immedatily after looking what I would like, and we agreed.the unit I purchased was just what I needed.
Kyle makes buying a new car exciting and easy! 10/10 recommend him if you are wanting a new car. Always an enjoyable smooth process!
I stopped in to check out an Atlas as I was planning on purchasing a new vehicle in the near future. Luis (a young salesman) greeted me as I entered the dealership and we briefly chatted about what I was interested in looking at. He (Luis) exceeded all expectations as far as how customer service should be done. He arranged a test drive with no hassle, stress, or pressure. Later that afternoon he texted over some preliminary numbers and by the next morning we not only ironed out a deal, but Gene Messer Volkswagen arranged delivery at my home (105 miles ...
The service staff at Gene Messer Volkswagen is friendly and gives you options rather than pushing for items you may not immediately need. They are kind and communicative on every step.
It was a quick and easy process. James Stalnacker was very nice and helpful. Thanks!
Took car on Thursday and was fixed on Friday. Staff was very friendly and helpful
I had nothing but good experiences with Gene Messer Volkswagen. The customer service of both the sales and service departments is exceptional.
Easy to schedule service. Fast friendly knowledgeable service. Fair competitive pricing. Quality work done on time.
Very helpful and if I asked a question they answered professionally and understanding to my concerns
Kyle Hind is so very helpful. This is the third time I have bought a car from him, and he always makes the experience a good one. I would highly recommend him and Gene Messer to do business with.
I have been a loyal VW and Gene Messer Volkswagen customer for over a decade. My salesman Kyle is knowledgable and very interested in making me a happy, repeat customer. I am now on my 3rd Tiguan!
Fast and friendly service wasn’t sure if I needed to make an appointment to have my car serviced or I could just show up, they took it right in, and didn’t take very long at all.
Excellent service. Great people. Really work with you. Price was reasonable. Got most work done under warranty.
Great service and friendly staff! I really feel like I got a good deal! Would definitely recommend family and friends to shop for their next vehicle at Gene Messer Volkswagen.
Excellent customer service in the service department. New to Lubbock and was pleased to know the local dealership has a friendly staff. Kept me informed.
Buena atencion de parte de Melissa. Muy atenta. Rapidez y confianza. Espero seguir siendo atendido por los mismos empleados.
Andrew took great care of my daughter and I. He was very professional and kept us informed regarding the repairs needed. He provided the best customer service.
Always spot on. Excellent customer service. No pushy salespeople-Great work. Appreciate all they do!
Everyone is outstanding, they keep the customer informed with current prices on all repairs. Outstanding
I bought my last three vehicles from this dealership and extremely pleased with the sales. The biggest thing not only with the deals that I get, but is the excellent service department. They go above and beyond and meet my needs period. They are extremely courteous, efficient and fast.
Very friendly staff, they were clear on what work needed to be done and costs. When parts were delayed they even accommodated me with a loaner vehicle for the week!
Sales people were great Nate and Louis were very courteous and knowledgeable. Only problem was the day after we took it home it was headed back the shop on a flat bed truck. We will see how the next phase goes.I hope it will be just as good.
I went in on Thursday and scheduled an appointment for Saturday. When I went in Amanda met me and called me by name. Amanda is very helpful, courteous and knowledgeable. I really appreciate her efficiency and kindness.
They were very organized, efficient, and professional. I had a perfect experience! Andrew Martinez made sure all my concerns were addressed.
Amanda was great! She was super kind and helped me in any way possible to get my car fixed! Thank you Amanda!
Great work good customer service would recommend got the job done and fixed the issue
with just a short drive from Amarillo and a less than delightful experience w Mazda Amarillo - I called Gene messer looking for a car I found online . Then w the best luck ever - we found Luis Esparza - he is a rock star . we want to come back to GMV when Skyler is ready to buy his next car .We loved the NO HAGGLE , no hassle service and I love my new car !
Great service! Explained the repairs needed w/ a quote & not pressured to get it done that day .I will definitely be back!
I've used this dealership for all my car work since buying it new. They are fast, kind, and willing to help. Their work is always great and they have great specials for work you may need done.
The service agent was a pleasant suprise to me. Very attentive to the problems with my car and a great communicator when discussing the charges for parts n service involved
Mark and his advisors were very helpful! They got everything done quickly and communicative! I liked the pricing and will be bringing my VW back here.
I bought my Volkswagen about 2 years ago and when it was time for my mom to buy hers I knew where I would take her! Elijah was incredible and took the time to explain everything thoroughly to us.
Very grateful for the honest service received. Was very prompt with courteous communication and excellent response. Thank you
Service department was great. Car was ready on time and no surprises on the cost.
I took my Atlas in for the annual service and oil change. Andrew provided an excellent experience and I am always so pleased with the service I receive at Gene Messer VW!
Awesome customer Service,they get back to you ASAP and have financing options. They let you know what your vehicle needs and sends a video as well. I would recommend bringing your Volkswagen here!
Great Customer Service in the parts dept. they were all very helpful! 🥰 we will be back again!
Outstanding customer service!! Great job to their service department! Hardly ever have any issues!! Are always welcoming and take care of us every time we visit!
Thank you Volkswagen for your great customer service and for your promptness to help me with my Atlas. I always feel welcomed. And especially Andrew is always helping me, , kindly thank you🙏🏼
Super friendly and knowledgeable staff. Took care of my car like it was their own
