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806-793-8844
Call Now7007 University Ave • Lubbock, TX 79413
Get DirectionsOpen Today! Sales: 9am-6pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7am-6pm
Trying to find directions to Gene Messer Volkswagen in Lubbock, TX? Finding us is quick and easy, whether or not you’ll be commuting to us from near or far. Enjoy our outstanding inventory of cars and SUVs. Our team of Lubbock area Volkswagen specialists are standing by to provide you with a memorable car buying experience. The directions and hours you’re searching for are just a phone call or click away. Gene Messer Volkswagen is here to help.
Hours & Directions | Gene Messer Volkswagen
Very efficient. Friendly, knowledgeable staff. Very respectful and overall excellent service. They listen and work hard to meet your needs and strive to answer all your questions.
Duane and his crew in the service department always treat me with respect. They go above and beyond to make sure my problem is solved fairly and quickly. They got me in and out today to replace a damaged tire with no appointment. Very respectful staff!
Duane Chapman was very helpful in service dept took good care of us on getting oil cooler issue taken care of Used car sales manager and Michael Martinez were great as well
Worked with Kyle Hind in purchasing our new Atlas. He was so pleasant to work with and kept us up to date as to when it would be delivered. Very pleasant experience!
Monday, July 25th, I called 5 different times to the service department. Four times I was caught up in an automated loop of eternal hold not being able to reach a human. Two of those four times I was sent an automated link for scheduling online service. I tried one link and the earliest service was in the middle of September, 6 weeks away. The fifth phone call, I dialed sales, explained this was my 5th try to schedule a service. She was just shy of rude and said they were busy over in service. Frustrated, I gave up. Called service Tuesday ...
