Volkswagen Recall Service Center in Lubbock, TX

Gene Messer Volkswagen is an authorized Volkswagen Recall Service Center in Lubbock, TX that can service your recall needs. Whether it is a digital or mechanical feature that needs a thorough check, we will take care of everything. Customer safety is our top priority followed by client satisfaction. Check your vehicle’s VIN number below to see if it has any outstanding recalls, or we will take care of that when you schedule your recall service with us today.

Volkswagen Recall FAQ

According to the NHTSA, more than 10 million automobile recalls are reported each year across all brands. Unsurprisingly, a lot of these recalls are due to safety problems that have been verified and reported by the vehicle maker and the NHTSA. If you are handling a recall, you’ll undoubtedly have numerous questions to ask. The best part is that you are in the right place to get your questions answered. Worried about the do’s and don’ts of a Volkswagen recall? Here is a thorough guide to car recalls.

What is a Vehicle Safety Recall?

Vehicle recalls by the manufacturer are announced when the automobile brand or the NHTSA finds a flaw or condition that might greatly impact the safe operation of the car. The issue can be existing in just one vehicle design or a series of vehicles. As soon as the manufacturer sends notices to the dealerships, registered car owners are alerted of the problem in order to get their automobile diagnosed, fixed or replaced by the certified car dealerships.

A lot of the time, a car recall is for a safety-related problem related to the:

  • Car’s steering
  • Brakes and brake pads
  • Wheels and tires
  • Seat belts, air bags or ignition button
  • Technical issues

For the most part, the automobile manufacturer voluntarily makes a decision to conduct a safety check in order to determine defects. Nonetheless, the National Highway Traffic Safety Administration may also initiate an investigation based on consumer issues and complaints to determine if a Volkswagen needs a recall. Despite who makes the recall decision, producers are required to repair the issue.

What Should I Do After Getting a Recall On My Car?

The first thing to do after you get a recall letter is to read it thoroughly. The letter ought to describe the issue in detail. The letter additionally includes all of the necessary information for arranging a time to fix the issue at a local dealer.

As per the letter,

  • Automobile owners will be instructed on exactly how and when to call the neighborhood car dealership
  • How to set up an appointment for the repairs
  • Indications and dangers associated with the issue

Whatever you do, we recommend not to delay having your vehicle checked as soon as possible. Also, do not ignore the recall. As the majority of recalls are related to safety, you may place yourself and your family members in danger by waiting.

Who is the NHTSA?

The National Highway Traffic Safety Administration or NHTSA is a Federal agency within the US Department of Transportation that conducts a variety of automobile safety programs. As a part of its work, NHTSA implements safety performance standards for lots of automobiles, vehicle devices and carries out car safety investigations.

How Do I Know if My Automobile has a Safety Recall?

After receiving the notification from the NHTSA, the automobile manufacturers have 60-days to send out recall notices to all officially registered vehicle owners informing them of the safety recall decision. If your car is acting uncommon and you believe it may have a recall, you can always get in touch with your local car dealership to check.

Does your Volkswagen have an Open Recall?

Nobody likes when their vehicle does not perform the way it’s supposed to. But when driving that car risks your safety and the safety of your passengers, you shouldn’t wait to get it checked. Taking action after receiving a safety recall letter may save your life. If you have gotten a Volkswagen recall letter or find that your Volkswagen has an open recall by using the VIN search, let Gene Messer Volkswagen in Lubbock, TX handle your recall repair. We will get you back on the road safely.

Volkswagen Recall Check & Car Recall FAQs | Gene Messer Volkswagen


Google logo
Google Nov 19, 2019

very friendly customer service I will always take my car to them very happy with their service

Read at Google

Google logo
Google Nov 18, 2019
Cars logo
Cars Nov 18, 2019

I highly recommend buy a car from Gene Messer VW. Freindly and great service out of any car dealership I’ve been to. They went beyond and above to get me into a car. My experience was so great that’s where I will buy my next car.

Read at Cars

Google logo
Google Nov 18, 2019
Google logo
Google Nov 16, 2019

I called to set up an appointment to get my oil changed it was so simple. When I get there for my appointment it only took about 45 minutes to get done and they were all very sweet!

Read at Google

Saved Vehicles ×


You don't have any saved vehicles!

Look for this link on your favorites:


Once you've saved some vehicles, you can view them here at any time.

Contact Us ×


Call Now

7007 University Ave. • Lubbock, TX 79413

Get Directions

Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-6pm

Gene Messer Volkswagen

7007 University Ave. Lubbock, TX

Phone: 806-793-8844,-101.8715139,17z/data=!3m1!4b1!4m5!3m4!1s0x86fe6d992bb6fdb7:0x69e475b56356e189!8m2!3d33.5306148!4d-101.8693252


Phone: 855-925-6447

7007 University Ave. Lubbock, TX


Phone: 855-347-7694

7007 University Ave. Lubbock, TX


Phone: 806-776-2777

7007 University Ave. Lubbock, TX
29.7777148 -95.5441151
[schema type="organization" orgtype="LocalBusiness" url="" name="Gene Messer Volkswagen" description="" street="7007 University Ave." city="Lubbock" state="TX" postalcode="79413" country="US" email="" phone="806-793-8844" logo=""]
Gene Messer Volkswagen
Gene Messer Volkswagen
7007 University Ave.
Lubbock, TX, 79413 US
Gene Messer Volkswagen 29.7777148, -95.5441151.