Volkswagen Recall Service Center in Lubbock, TX

Gene Messer Volkswagen is an authorized Volkswagen Recall Service Center in Lubbock, TX that can service your recall needs. Whether it is a digital or mechanical feature that needs a thorough check, we will take care of everything. Customer safety is our top priority followed by client satisfaction. Check your vehicle’s VIN number below to see if it has any outstanding recalls, or we will take care of that when you schedule your recall service with us today.

Volkswagen Recall FAQ

According to the NHTSA, more than 10 million automobile recalls are reported each year across all brands. Unsurprisingly, a lot of these recalls are due to safety problems that have been verified and reported by the vehicle maker and the NHTSA. If you are handling a recall, you’ll undoubtedly have numerous questions to ask. The best part is that you are in the right place to get your questions answered. Worried about the do’s and don’ts of a Volkswagen recall? Here is a thorough guide to car recalls.

What is a Vehicle Safety Recall?

Vehicle recalls by the manufacturer are announced when the automobile brand or the NHTSA finds a flaw or condition that might greatly impact the safe operation of the car. The issue can be existing in just one vehicle design or a series of vehicles. As soon as the manufacturer sends notices to the dealerships, registered car owners are alerted of the problem in order to get their automobile diagnosed, fixed or replaced by the certified car dealerships.

A lot of the time, a car recall is for a safety-related problem related to the:

  • Car’s steering
  • Brakes and brake pads
  • Wheels and tires
  • Seat belts, air bags or ignition button
  • Technical issues

For the most part, the automobile manufacturer voluntarily makes a decision to conduct a safety check in order to determine defects. Nonetheless, the National Highway Traffic Safety Administration may also initiate an investigation based on consumer issues and complaints to determine if a Volkswagen needs a recall. Despite who makes the recall decision, producers are required to repair the issue.

What Should I Do After Getting a Recall On My Car?

The first thing to do after you get a recall letter is to read it thoroughly. The letter ought to describe the issue in detail. The letter additionally includes all of the necessary information for arranging a time to fix the issue at a local dealer.

As per the letter,

  • Automobile owners will be instructed on exactly how and when to call the neighborhood car dealership
  • How to set up an appointment for the repairs
  • Indications and dangers associated with the issue

Whatever you do, we recommend not to delay having your vehicle checked as soon as possible. Also, do not ignore the recall. As the majority of recalls are related to safety, you may place yourself and your family members in danger by waiting.

Who is the NHTSA?

The National Highway Traffic Safety Administration or NHTSA is a Federal agency within the US Department of Transportation that conducts a variety of automobile safety programs. As a part of its work, NHTSA implements safety performance standards for lots of automobiles, vehicle devices and carries out car safety investigations.

How Do I Know if My Automobile has a Safety Recall?

After receiving the notification from the NHTSA, the automobile manufacturers have 60-days to send out recall notices to all officially registered vehicle owners informing them of the safety recall decision. If your car is acting uncommon and you believe it may have a recall, you can always get in touch with your local car dealership to check.

Does your Volkswagen have an Open Recall?

Nobody likes when their vehicle does not perform the way it’s supposed to. But when driving that car risks your safety and the safety of your passengers, you shouldn’t wait to get it checked. Taking action after receiving a safety recall letter may save your life. If you have gotten a Volkswagen recall letter or find that your Volkswagen has an open recall by using the VIN search, let Gene Messer Volkswagen in Lubbock, TX handle your recall repair. We will get you back on the road safely.

Volkswagen Recall Check & Car Recall FAQs | Gene Messer Volkswagen


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Google May 29, 2020

We took our 2019 Atlas for servicing (oil change and recall to update software.)They completed the work in 2 hrs and honored our coupon which we had received from another dealership. We really appreciated the discount rate and their speedy service as we drove from NM.

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Google May 28, 2020

They are always nice and kind. They are knowledgeable about their products and repairs. Excellent excellent customer service from all there employees. Steve and Eric are one of the top employees I have met. Always keeping the customer up to date on repairs , and always work hard to make sure the customer is delighted with the whole process. updated 9/26.All the above, but I did not encounter Steve or Eric this time. Updated 5/28/2020

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Google May 27, 2020

I found a used car on Carfax, contacted them and set up an appointment. When I arrived, the salesman had his mask on, which I Appreciated. Filled out a form, took a test drive, and bought the car. Everyone there was nice, friendly, and also wore masks. Being 71 years old, I think their willingness to show me that courtesy was great.John in Midland

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Cargurus May 25, 2020

Kyle was awesome he went to bat for me got my payment exactly where I wanted it and I really appreciate his business

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Google May 25, 2020

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7007 University Ave. • Lubbock, TX 79413

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Gene Messer Volkswagen

7007 University Ave. Lubbock, TX

Phone: 806-793-8844,-101.8715139,17z/data=!3m1!4b1!4m5!3m4!1s0x86fe6d992bb6fdb7:0x69e475b56356e189!8m2!3d33.5306148!4d-101.8693252


Phone: 855-925-6447

7007 University Ave. Lubbock, TX


Phone: 855-347-7694

7007 University Ave. Lubbock, TX


Phone: 806-776-2777

7007 University Ave. Lubbock, TX
29.7777148 -95.5441151
Gene Messer Volkswagen 29.7777148, -95.5441151.